Effective date: March 1, 2026 · Last updated: March 1, 2026
1. Who We Are
ClawdPro.ai ("ClawdPro," "we," "us," or "our") operates the website at clawdpro.ai and provides managed AI agent hosting services. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Service.
If you have questions, contact us at [email protected].
2. Information We Collect
Information you provide
- Email address — collected at checkout via Stripe to send your subdomain and billing receipts
- Payment information — processed directly by Stripe; we never receive or store your full card number, CVV, or bank details
Information collected automatically
- Log data — server logs may include IP addresses, browser type, referring URLs, and access timestamps for security and abuse prevention
- Usage metadata — aggregate metrics such as VM uptime and resource utilization to maintain service quality (not tied to individual conversations)
What we do NOT collect
- We do not read, access, or log the contents of your VM's filesystem
- We do not read or store your agent's conversation history
- We do not use tracking cookies or behavioral advertising on this website
- We do not sell your personal data to any third party
3. How We Use Your Information
We use the information we collect to:
- Provision and maintain your dedicated VM and subdomain
- Send transactional emails (subscription confirmation, subdomain assignment, billing receipts)
- Respond to support requests
- Detect and prevent abuse, fraud, and violations of our Terms of Service
- Comply with legal obligations
We do not use your information for advertising, profiling, or sale to third parties.
4. Third-Party Services
We rely on the following third-party services to operate ClawdPro.ai:
- Stripe — payment processing. Stripe's Privacy Policy governs how they handle your payment data. We only receive a customer ID and subscription status from Stripe.
- Cloudflare — DNS, tunnel infrastructure, and DDoS protection. Traffic to your
name.clawdpro.ai subdomain passes through Cloudflare's network. Cloudflare's Privacy Policy applies to network-level data.
- Infrastructure providers — we use cloud/bare-metal hosting providers to run your VM. These providers have access to physical hardware but are contractually prohibited from accessing VM contents.
5. Data Retention
- Active subscriptions: Your VM data (filesystem contents, agent state) is retained for as long as your subscription is active.
- After cancellation: VM data is securely deleted within 30 days of your subscription ending.
- Billing records: Email address and billing metadata are retained for up to 7 years for tax and legal compliance purposes.
- Server logs: Retained for up to 90 days for security and abuse investigation.
6. Data Security
We implement industry-standard security measures to protect your data:
- All traffic to
clawdpro.ai and your subdomains is encrypted via HTTPS/TLS
- Each customer's VM is kernel-isolated — no shared memory or filesystem between tenants
- Access to production infrastructure is restricted to authorized personnel only
- Security patches are applied automatically to all VMs
Despite these measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
To exercise any of these rights, contact [email protected]. We will respond within 30 days.
8. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us and we will delete it promptly.
9. International Users
ClawdPro.ai is operated in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to this transfer.
10. California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. You may request to know what personal information we have collected, delete it, or opt out of any sale (we do not sell data). Contact us at [email protected] to exercise these rights.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
12. Contact Us
For privacy-related questions or requests, contact us at:
ClawdPro.ai
[email protected]